FEEL - Customer Relationship Management

Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.

In order to keep our activities on track, we have launched a weekly newsletter in which we promote upcoming workshops.

We also use this newsletter to share with our audience the latest content posted on our social media.

We were able to achieve the highest open and click rate for the announcement of our first workshop session. (opening rate of 52% - 24% clicks)

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